ServSafe Training & Exam Booking Assistance

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To speak with a food safety partner about a new or existing booking, call 866-993-6288. If you are a "Preferred Partner Member", check the Contact Us section in the mobile app or welcome packet for your dedicated phone line.​

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To speak with a food safety partner about a new or existing booking or your FIFO rewards account, use the site chat feature or call 866-993-6288. You can also manage existing bookings by logging into your account on our website or in the mobile app. If you are a FIFO Preferred Member, please refer to the welcome communication or mobile app for your dedicated support phone line.

If you purchased a training or exam directly from ServSafe or another third-party company, please refer directly to that company for assistance.

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Food Safety Auditing & Consulting Assistance

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To dispute the results of a Food Safety or Brand Protection audit or submit a regulatory authority inspection report, please use the portal where you review your audit reporting or email Support@thefoodprotectionproject.com. To speak with a food safety partner to reschedule an audit, call 866-993-6288.